Home Hardware Interview Questions

If you are looking for Home Hardware Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss Home Hardware Job Interview Questions.

Note these are practice questions, and we are not affiliated with the mentioned company or able to guarantee specific questions.

Home Hardware Interview Questions and Answers

1. Tell us about yourself?

• It’s okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.

2. Why do you want to work for Home Hardware?

• State you feel you have good communication skills and you have a passion for home improvement and will enjoy helping others meet their home improvement goals.
• Mention you like the idea of working for a retailer who is cooperatly owned.
• Say you would be proud to work for a company that sponsors Special Olympics, and Tree Canada.

3. What hours can you work?

• Try to be flexible when answering this question. The more flexible you are with your hours, the better chance you will have of landing the job.
• State you understand if you need to work weekends and holidays. 

4. Why should we hire you?

The following tips are recommended when answering this question

• Be straightforward and confident about your abilities.
• Highlight the reasons why you are the right candidate.
• Be enthusiastic about why you want this job.
• Confirm your ability to work hard.

Company Information

5. What can you tell us about Home Hardware?

• Home Hardware Stores Limited is Canada’s largest independent home improvement retailer.
• The retailer is cooperatively owned by over 1100 independently owned member stores.
• Home Hardware Stores Limited operates under one of four banners: Home Hardware, Home Hardware Building Centre, Home Building Centre and Home Furniture.
• The retailer has many private label brand such as Beauti-Tone (paint), Home-Bond (glues), HomeWares (kitchenwares) and much more.
• In 2000, Home Hardware acquired Beaver Lumber.

6. Who are Home Hardware’s competitors?

• Several of Home Harware’s competitors include Rona, Home Depot, and Lowes.

Customer Service Interview Questions

7. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what she needs.
• The customer is not waiting in line for long periods of time at checkout.
• The store has adequate inventory.

8. How would you deal with a difficult customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.

9. Why is good customer service so important?

Great customer service can

• Increase customer loyalty
• Grow the amount of money each customer spends per visit
• Increase how often a customer buys from you
• Generate positive word-of-mouth about your business

Additional Interview Questions

10. How do you feel about standing on your feet for long periods of time?

• If possible tell the interviewer you do not have a problem with this as most jobs in retail will require you to work on your feet for long periods of time. Try to wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

11. What motivates you?

12. How did you find this job?

• Interviewers ask this question because they want to hire someone who is being specific in their job hunt. Basically, employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website.
• Note you have to be honest when answering this question as they may already know how you applied for this position.

13. How was your attendance in your last job?

• Honesty is your best approach when answering this question as the interviewer may check your references.
• Emphasize that you understand the importance of starting your shift on time.

14. Why is there a gap in your resume?

• Honesty is the best approach when answering this question.  Being honest about your situation gives the employer a sense of integrity and confidence.

Questions to ask at the end of the interview

15. Do you have any questions for us?

• What do you like best about working here? 
• How would you describe your ideal candidate for this position? 
• If I were to start tomorrow what would be my top priority? 
• What is the history of this position? 
• What about this position is the most important? 
• How would you measure my success, and what could I do to succeed in your expectations? 
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• Job Search
• 101 Great Answers to the Toughest Interview Questions (affiliate)

Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.