Pet Valu Interview Questions

If you are looking for Pet Valu Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss Pet Value Interview Questions and Answers.

Pet Valu Interview Questions and Answers

1. Can you tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Do you have any experience working in retail?

• If possible discuss any experience you have working in retail, customer service, or sales.

3. What do you want to work at Pet Valu?

• State you love animals which would naturally make you a good fit for Pet Valu.
• Say you feel Pat Valu offers great products for pets and pet lovers and because of this, you would be proud to represent them.
• Mention you feel you have strong communication skills which will help you deal with customers and other co-workers.

4. What should Pet Valu hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

5. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell me about Pet Valu?

• Pet Valu is Canada’s leading retailer of pet food and pet-related supplies.
• The retailer has over 600 corporate-owned or franchised locations across the country.
• Pet Valu stores offer more than 7,000 competitively-priced products, including a broad assortment of premium, super-premium, holistic, and award-winning proprietary brands.

7. Who are its competitors?

• Its competitors include PetSmart, Petcetera, and Walmart.

Customer Service Interview Questions

8. How would you deal with a difficult customer?

1. Listen and let the customer vent.
2. Show the customer you care.
3. Don’t blame the customer or the company.
4. Try to solve the problem or find someone who can.
5. Don’t make promises you can’t keep.
6. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

9. Can you tell us about a time you went above and beyond for a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

10. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

11. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

12. Why did you leave your last job?

13. Where do you see yourself in five years?

• If going to university state what you plan on doing after you graduate.
• Have a look at other Pet Valu jobs and see if there is a position you can see yourself doing in five years.

14. What motivates you?

Questions to ask at the end of the interview?

15. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Job Interview Questions You’ll Never Fear Again – Affiliate
• Interview Tips
• General Interview Questions
• The Interview Checklist
• Behavioral Interview Questions
• Highest Paying Jobs in Canada

*Please note we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.