If you are looking for Metro Interview Questions, you have come to the right place.
We all know interviews are stressful and competition is intense.
However, with preparation, you can ace the interview.
Here, we will discuss how to successfully answer Metro Interview Questions.
Please note we are not affiliated with Metro and cannot guarantee specific questions asked or success on the interview.
Metro Interview Questions and Answers
1. Can you tell me about yourself?
- It’s okay to discuss your hobbies and interests but keep it brief. Focus on related work experience. Having related work experience will put you ahead of the competition.
2. What can you tell us about Metro?
About Metro
- It is a supermarket chain located in Quebec and Ontario.
- Metro is the 3rd largest grocery store chain after Loblaws and Sobeys.
- In 2005, Metro acquired A&P Canada, and in 2018 Metro acquired The Jean Coutu Group.
- The supermarket also runs Super C and Food Basics, Metro’s discount supermarkets.
- The headquarters are in Montreal, Quebec.
3. What do you want to work for us?
- If you are going to university, tell them you think working here would be a great way to pay for university.
- Mention you like the fact that they are concerned about the environment (Metro’s flyers are made from recycled paper).
- Mention that you like the Green Apple school program that will fight childhood obesity.
4. Where do you see yourself in five years?
- If you are going to university, tell them what you plan on doing after you finish.
- Say you would like a career in retail management if you plan on staying at Metro.
- If you are lucky enough to work in Montreal, mention you would like to explore corporate opportunities.
- Look at other Metro Jobs and find a job you can do in five years.
5. What is your greatest strength?
- The best way to respond to this question is to describe your skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.
6. What is your greatest weakness?
Don’t Say
- You don’t have a weakness
- You can’t think of a weakness
- Something unrelated to the job
- Do not state a weakness that is critical for the job
Do Say
- Something related to the job
- Steps to improve your weakness
Example
My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.
7. What hours can you work?
- When answering this question, try to be flexible. The more flexible your hours are, the better your chances of landing the job.
- State that you understand if you need to work on weekends and holidays.
8. How would you deal with an upset customer?
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
9. Can you tell us when you went above and beyond for a customer?
Customers love it when you go above and beyond for them, which will, in turn, generate more business. Think of a time you went above and beyond for a customer.
Here are two examples
- When I was a server at a restaurant, we did not have a particular dessert. Luckily, the restaurant next door had it, and I was able to get it for them.
- In my last job, I worked at a fast-food chain. After finishing his meal, a senior citizen at the restaurant noticed that it was starting to rain. He was worried because he did not have an umbrella. Luckily, I had an umbrella, so I walked him to his car and sheltered him from the rain.
Metro Private Label Brands
10. How would you define excellent customer service?
- The customer is not waiting long at checkout.
- The grocery store is clean both inside and outside.
- Customers receive friendly and helpful service.
- The inventory is well stocked and supplied.
11. How do you feel about standing on your feet for long periods?
- Tell the interviewer you do not have a problem with this, if possible. Most retail jobs require you to work on your feet for long periods. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
12. Why did you leave your last job?
Let’s first discuss what not to say!
- Do not say anything negative about your previous employer.
- Do not say for money.
- The commute was too long.
Example
“I enjoyed my time at my last job, however, I have outgrown my current role and I am looking for new challenges.”
13. Who are our competitors?
- Metro’s competitors are Loblaws and Sobeys.
14. Do you have any questions for us?
- What do you like best about working here?
- How would you describe your ideal candidate for this position?
- If I were to start tomorrow, what would be my top priority?
- What is the history of this position?
- What about this position is the most important?
- How would you measure my success, and what could I do to exceed your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
Metro Hiring Process
- Metro’s website states their hiring offers to follow a formal recruitment process which includes a meeting with a member of the METRO recruitment team and with your potential leader at our offices, distribution centre, or store concerned. Legitimate emails sent by METRO employees end with @metro.ca.
Metro Interview Tips
- Turn off your cell phone.
- Learn as much as you can about the grocery store.
- Arrive 10 minutes early.
- Don’t talk too fast, as you will sound nervous.
- Don’t talk too slowly, as you will sound boring.
See Also
Please note we cannot guarantee the questions asked during the interview as we are not affiliated with the company mentioned in this post. These practice questions are designed to increase confidence. Worknearyou.ca takes no responsibility for the success or failure of your interview.